FT Technical Services Representative


  • Handle customer phone calls regarding service issues on products installed by American Thermal (Includes identifying problem and quoting accurate service charges)
  • Order necessary parts from the manufacturer to perform service
  • Schedule service appointments with customers
  • Maintain technician’s schedule
  • Obtain necessary permits from Villages/Cities in which we are performing work
  • Checking acknowledgements/ receiving in product


  • Ability to handle high volume of calls
  • Multitasking/ high degree of organization/ detail oriented/problem solver
  • Prior experience in a manufacturing environment
  • Computer and typing skills. Comfortable using Word, Excel, Internet and e-mail.
  • Math aptitude
  • Knowledge of Chicago and surrounding suburbs
  • Driver’s License and own vehicle
  • Ability to lift at least 50 lbs

Application by e-mailing resume to info@americanthermalwindow.com

NO phone calls please.


Employment Opportunities at American Thermal

Consult the Chicago Replacement Door & Window Experts at American Thermal Window today for a FREE Estimate. Call (773) 774-3131 or email us at info@americanthermalwindow.com 24 hours a day 7 days a week.