FT Technical Services Representative

Duties:

• Handle customer phone calls regarding service issues on products installed by American Thermal (Includes identifying problem and quoting accurate service charges)
• Order necessary parts from the manufacturer to perform service
• Schedule service appointments with customers
• Maintain technician’s schedule
• Obtain necessary permits from Villages/Cities in which we are performing work
• Checking acknowledgements/ receiving in product

Requirements:

• Ability to handle high volume of calls
• Multitasking/ high degree of organization/ detail oriented/problem solver
• Prior experience in a manufacturing environment
• Computer and typing skills. Comfortable using Word, Excel , Internet and e-mail.
• Math apptitude
• Knowledge of Chicago and surrounding suburbs
• Driver’s License and own vehicle
• Ability to lift at least 50 lbs

Application by e-mailing resume to info@americanthermalwindow.com
NO phone calls please.

Consult the Chicago Replacement Door & Window Experts at American Thermal Window today for a FREE Estimate.

Call (773) 774-3131 or email us at info@americanthermalwindow.com  24 hours a day 7 days a week.

Replacement Windows Chicago | Replacement Doors Chicago | Window Installation Chicago | Vinyl Siding | Roofing | Trim & Shutters | Attic Insulation | Commercial Doors & Windows